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SMS sharetrading

• How would this service benefit me?
  
  SMS sharetrading lets you keep in touch with the market and your current orders when you are on the move or away from your PC. Find out about SMS trading.
• How do I send an SMS?
  
  In addition to allowing you to create order, amendment or cancellation instructions, SMS sharetrading allows you to check stock prices, open orders and available funds on any of your trading accounts.

  Using SMS sharetrading is simple and convenient. Once you have completed the online registration form you will be able to immediately start using SMS services by entering a simple SMS text command through your registered phone.

  Find out more in our SMS trading quick guide.
• What are the SMS fees & charges?
  
  There are no on going fees associated with being registered for SMS sharetrading, only an initial SMS charge of $0.55 for receiving registration confirmation and your SMS sharetrading PIN.

  Fees are only charged on a usage basis with a fee of $0.55 charged on each SMS message sent to or received from your mobile.

  You are not sent any bills, invoices or statements, costs are billed to your mobile phone account by your carrier.

  How to ...	Steps & Fee per SMS
  Set up SMS trading	Log on to www.belldirect.com.au and click My Account on the main menu, then click SMS on the sub-menu. Complete the online form.
  Get a quote	Send an SMS to 19 925 000 (fee per SMS $0.55) in this format: quote <stock code> For example: quote bhp
  Check your available funds	Send an SMS to 19 925 000 (fee per SMS $0.55) in this format: funds <account number> For example: funds 100555
  Place a trade	Send an SMS to 19 925 000 (fee per SMS $0.55) in this format: <account number> buy <quantity> <stock code> @ <price in dollars> <SMS PIN> For example: 100555 buy 400 bhp @ 25.50 111 100555 sell 500 wpl @ 43.25 111 We send you a return SMS (fee per SMS $0.55) with a unique security key. Forward the return SMS to 19 925 000 (fee per SMS $0.55) within 5 minutes to confirm your order. We’ll respond by SMS (no fee) when your order has been placed.
  Check all open orders	To check all open orders on your account, send an SMS to 19 925 000 (fee per SMS $0.55) in this format: orders <account number> <optional stock code> For example. orders 100555
  Check specific open order	To check a specific order, send an SMS to 19 925 000 (fee per SMS $0.55) in this format: order <order number > For example: order 1033
  Amend an order	Send an SMS to 19 925 000 (fee per SMS $0.55) with the new order details, in this format: amend <order number> buy <quantity> <stock code> @ <price in dollars> <SMS PIN> For example: amend 1033 buy 400 bhp @ 25.75 111 amend 1051 sell 800 wpl @ 43.25 111 We send you a return SMS (fee per SMS $0.55) with a unique security key. Forward the return SMS to 19 925 000 (fee per SMS $0.55) within 5 minutes to confirm your amendment. We’ll respond by SMS (no fee) when your order has been amended.
  Cancel an order	Send an SMS to 19 925 000 (fee per SMS $0.55) in this format: cancel <order number> <SMS PIN> For example: cancel 1033 111 We send you a return SMS (fee per SMS $0.55) with a unique security key. Forward the return SMS to 19 925 000 (fee per SMS $0.55) within 5 minutes to confirm cancellation. We’ll respond by SMS (no fee) when your order has been cancelled.
  Get help	Send an SMS to 19 925 000 (fee per SMS $0.55) in this format: help <optional help topic> For example: help quote help trade help amend
  Change your mobile number or SMS PIN	Log on to www.belldirect.com.au and click My Account on the main menu. To change your mobile number, click Edit my contact details. To change your PIN, click Change my SMS PIN.
  Disable SMS trading	There are two alternatives to disable SMS Trading: Disable via SMS: Send an SMS to 19 925 000 (no fee) in this format: STOP Disable via Website Log on to www.belldirect.com.au and click My Account on the main menu. In the SMS Trading cancellation section, enter your SMS PIN. We’ll send you an SMS to confirm cancellation. There is no fee to disable SMS trading.
  Any Questions	If you have any questions please contact customer support on 1300 786 199 or support@belldirect.com.au

  Brokerage fees at the prevailing Internet brokerage rate will be applicable if you place an Order that is subsequently filled.
• How to disable the service?
  
  If you decide you no longer want to be registered for SMS sharetrading you can disable the service online on the My Accounts page by entering your PIN in the appropriate field.

  An SMS will be sent to your mobile phone to confirm that SMS sharetrading has been disabled.
• How to change your mobile number?
  
  You are able to change the mobile number you have registered for SMS sharetrading online in 'Edit my contact details' on the My Accounts page.

  Make sure the mobile number you provide is an Australian number.
• How to change your SMS PIN?
  
  To change you SMS PIN select the link 'Change my SMS PIN' on the heading 'My Login Details' under the My Accounts page.
• What if I forget my SMS PIN?
  
  Call our Customer Service team on 1300 786 199 and they will help you reset your SMS PIN.
• How secure is SMS trading?
  
  Bell Direct has undertaken a number of measures to ensure your safety with SMS sharetrading including:

  • Order, amendment and cancellation instructions will only be valid if they contain your SMS PIN
  • SMS instructions will only be accepted when they originate from the mobile phone you have registered
  • Once you submit an order instruction, a preview SMS containing a unique security key is sent to your registered mobile number. This SMS must be forwarded within five minutes to confirm your instruction.
• How do I place an SMS order?
  
  It's a simple process to place an order instruction through SMS:

  1. Send an order request to 1992 5000. The order request might go something like this:
     '100555 BUY 400 BHP @ 34.33 111'
  2. We will respond by return SMS (containing a unique security key) and request confirmation.
  3. Forward this SMS back to us within five minutes to confirm your order.
  4. We will respond again by return SMS to confirm whether your order has been created on your account.

  When your order is created it will be subject to automated Straight Through Processing review before being placed onto the market.
• How do I amend an SMS order?
  
  It's a simple process to place an amendment instruction through SMS:

  1. Send an amendment request to 1992 5000. The request might go something like this:
     'AMEND 2055 BUY 300 BHP @ 34.33 111'
  2. We will respond by return SMS (containing a unique security key) and request confirmation.
  3. Forward this SMS back to us within five minutes to confirm your order.
  4. We will respond again by return SMS to confirm whether your amendment has been created on your account.

  When your order is amended it will be subject to automated Straight Through Processing review before being placed onto the market.
• How do I cancel an SMS order?
  
  It's a simple process to place a cancellation instruction through SMS:

  1. Send a cancel request to 1992 5000. The request might go something like this:
     'Cancel 2055 111'
  2. We will respond by return SMS (containing a unique security key) and request confirmation.
  3. Forward this SMS back to us within five minutes to confirm your order.
  4. We will respond again by return SMS to confirm whether your amendment has been created on your account.

  When your order is cancelled it will be subject to automated Straight Through Processing review before being placed onto the market.
• How do I check on a particular order via SMS?
  
  It's a simple process to place a cancellation instruction through SMS:

  1. 1. Send an SMS to 1992 5000. The request might go something like this:
     'ORDER 2055'
  2. 2. You will receive a response along the lines of
     '2055 Buy 100 CSL @ MarketToLimit - order on at $33.120 (booked 41); Last Trade $33.12'

  If there are insufficient shares in the market to complete your 'Market to limit' order, the remaining balance of your order will remain on the market at the best opposing bid/ask price until more buyers or sellers come in at that price. This price is reflected in the above response where it reads 'order on at $33.120'.
• How do I check on orders on a trading account via SMS?
  
  Send an SMS to 19925000. The request might go something like this:
  'ORDERS 100555'

  You will receive a response similar to:

  3223 Buy 500 TLS @ 1.020 (booked0); Last Trade $4.73
• How do I get a quote via SMS?
  
  Send an SMS to 1992 5000. The request might go something like this:
  'QUOTE BHP'

  You will receive a response similar to:

  ZFX
  Last $14.610
  Hi $15.600
  Lo $13.310
  Open $14.380
  Buy $15.000
  Sell $13.000
  IAP $14.690
  SV -8622
  Status Pre Open

  'Status' refers to the status of the stock in question.

  If the stock has a 'pre open' status, the quote response will also include the Indicative Auction Price (IAP) and Surplus Volume (SV).

  A positive SV figure indicates there is a surplus on the buy side at the IAP.

  A negative figure indicates there is surplus on the sell side at the IAP.

  For more details on how these figures are calculated, please refer to the information on the ASX website at http://www.asx.com.au/investor/education/basics/open_Close.htm.
• How do I check on the balance of my funds?
  
  Send an SMS to 1992 5000. The request might go something like this:
  'FUNDS 100555'

  You will receive a response similar to:

  A/C 100001 has available funds of $4,962.33